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Customer satisfaction and social performance of a museum shop - Manasakis, Constantine;Tzika, Eirini
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Manasakis, Constantine;Tzika, Eirini:

Customer satisfaction and social performance of a museum shop - Pasta blanda

2011, ISBN: 9783639360622

[ED: Softcover], [PU: VDM Verlag Dr. Müller], The museum shop began operating faintly even from 1890s. Although the occasion on its development was based on the financial enhancement of t… Más…

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Customer satisfaction and social performance of a museum shop : The case of the Natural History Museum of Crete - Eirini Tzika
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Eirini Tzika:

Customer satisfaction and social performance of a museum shop : The case of the Natural History Museum of Crete - Pasta blanda

2011, ISBN: 3639360621

[EAN: 9783639360622], Neubuch, [SC: 0.0], [PU: VDM Verlag Dr. Müller], Druck auf Anfrage Neuware - The museum shop began operating faintly even from 1890s. Although the occasion on its de… Más…

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Customer satisfaction and social performance of a museum shop | The case of the Natural History Museum of Crete | Eirini Tzika (u. a.) | Taschenbuch | Englisch | VDM Verlag Dr. Müller - Tzika, Eirini
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Tzika, Eirini:
Customer satisfaction and social performance of a museum shop | The case of the Natural History Museum of Crete | Eirini Tzika (u. a.) | Taschenbuch | Englisch | VDM Verlag Dr. Müller - Pasta blanda

ISBN: 9783639360622

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Customer satisfaction and social performance of a museum shop - Eirini Tzika Constantine Manasakis
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Eirini Tzika Constantine Manasakis:
Customer satisfaction and social performance of a museum shop - Primera edición

2011, ISBN: 9783639360622

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[ED: Kartoniert / Broschiert], [PU: VDM Verlag Dr. Mueller], Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Tzika EiriniEi… Más…

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Customer satisfaction and social performance of a museum shop - Eirini Tzika/ Constantine Manasakis
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Eirini Tzika/ Constantine Manasakis:
Customer satisfaction and social performance of a museum shop - Pasta blanda

ISBN: 9783639360622

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Detalles del libro
Customer satisfaction and social performance of a museum shop

The museum shop began operating faintly even from 1890s. Although the occasion on its development was based on the financial enhancement of the museum, soon the shop metamorphosed and expanded comprising a separate unit. The merchandise was enriched with more products and the shop engaged marketing techniques to attract more audiences. Museum shops were necessitated to combine education and entertainment besides the financial contribution to the museum, becoming soon evidently very significant to the museum. The present research seeks to explore the extent to which visitors embrace education and entertainment and how likely they are to be satisfied from their visit in a museum shop and how strongly these two are correlated. Probit model is applied to evaluate the probability customer satisfaction is successful, while cross tabulations, independence tests and measures of association explain the relationship of customer satisfaction and the social performance of the shop. Interesting are the findings of the survey, some confirming the hypotheses in line with the theory and some others are in contrast to the hypotheses tested.

Detalles del libro - Customer satisfaction and social performance of a museum shop


EAN (ISBN-13): 9783639360622
ISBN (ISBN-10): 3639360621
Tapa dura
Tapa blanda
Año de publicación: 2011
Editorial: VDM Verlag Dr. Müller

Libro en la base de datos desde 2007-08-14T16:31:44-05:00 (Mexico City)
Página de detalles modificada por última vez el 2023-12-06T04:11:50-06:00 (Mexico City)
ISBN/EAN: 9783639360622

ISBN - escritura alterna:
3-639-36062-1, 978-3-639-36062-2
Mode alterno de escritura y términos de búsqueda relacionados:
Autor del libro: constantine
Título del libro: why you shop, satisfaction, museum, natural history, crète, constantine, the shop, crete, case history, and social history, social performance


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