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Evaluation of Customer Relationship Management of a Growing Industry : Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey - Royeda Siddique
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Royeda Siddique:

Evaluation of Customer Relationship Management of a Growing Industry : Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey - Pasta blanda

2011, ISBN: 3844317872

[EAN: 9783844317879], Neubuch, [PU: LAP LAMBERT Academic Publishing], nach der Bestellung gedruckt Neuware - Printed after ordering - The customer relationship management (CRM) is an orga… Más…

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Evaluation of Customer Relationship Management of a Growing Industry - Royeda Siddique
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Royeda Siddique:

Evaluation of Customer Relationship Management of a Growing Industry - Pasta blanda

2011, ISBN: 9783844317879

The customer relationship management (CRM) is an organizational system that expands various departments of the business. The goal of CRM is to collect customers¿ information, gather it in… Más…

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Evaluation of Customer Relationship Management of a Growing Industry: Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey - Siddique, Royeda
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Siddique, Royeda:
Evaluation of Customer Relationship Management of a Growing Industry: Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey - Pasta blanda

2011

ISBN: 9783844317879

LAP LAMBERT Academic Publishing, Taschenbuch, 88 Seiten, Publiziert: 2011-03-15T00:00:01Z, Produktgruppe: Buch, 0.31 kg, Recht, Kategorien, Bücher, Management, Business & Karriere, Market… Más…

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Evaluation of Customer Relationship Management of a Growing Industry: Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey - Siddique, Royeda
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Siddique, Royeda:
Evaluation of Customer Relationship Management of a Growing Industry: Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey - Pasta blanda

2011, ISBN: 9783844317879

LAP LAMBERT Academic Publishing, Taschenbuch, 88 Seiten, Publiziert: 2011-03-15T00:00:01Z, Produktgruppe: Buch, 0.31 kg, Recht, Kategorien, Bücher, Management, Business & Karriere, Market… Más…

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Evaluation of Customer Relationship Management of a Growing Industry Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey - Siddique, Royeda
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Siddique, Royeda:
Evaluation of Customer Relationship Management of a Growing Industry Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey - libro nuevo

2011, ISBN: 3844317872

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Detalles del libro
Evaluation of Customer Relationship Management of a Growing Industry: Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey
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ISBN:

9783844317879


The customer relationship management (CRM) is an organizational system that expands various departments of the business. The goal of CRM is to collect customers¿ information, gather it in a central storage area, analyze it, and make it available to all departments. This study is a typical example of CRM system of medium level company where it is very challenging to attract customers as well as to meet the compete with similar industry. In this study, CRM analysis including SWOT analysis has been conducted on a renowned industry named BOC Bangladesh Ltd. They are serving in Bangladesh since 1935 with the products of gas, welding, and health care equipments. Their ever-changing requirements are the driving force behind the development of all BOC's products, technologies and support services. But there are some common lacking inside these type of organization like monopoly attitudes towards customers;because they think that customers are bound to come to their organizations and they will not switch to their competitors. The company has a drawback of unavailability of the product and the highly satisfaction level of customer was 8% last year.

Detalles del libro - Evaluation of Customer Relationship Management of a Growing Industry: Customer Relation Management, SWOT Analysis, Customers Response, Computer Generated Database, Customers Satisfaction Survey


EAN (ISBN-13): 9783844317879
ISBN (ISBN-10): 3844317872
Tapa dura
Tapa blanda
Año de publicación: 2011
Editorial: LAP LAMBERT Academic Publishing

Libro en la base de datos desde 2008-05-29T05:28:31-05:00 (Mexico City)
Página de detalles modificada por última vez el 2023-04-07T05:00:24-06:00 (Mexico City)
ISBN/EAN: 9783844317879

ISBN - escritura alterna:
3-8443-1787-2, 978-3-8443-1787-9
Mode alterno de escritura y términos de búsqueda relacionados:
Título del libro: customer relationship management, management database, swot, computer generated, growing the big one

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